Microsoft 365 (EAC) and Exchange Whitelisting (EOP)

This article will cover how to whitelist Curricula’s training email and phishing simulator email servers in Exchange 2013, 2016, 2019 and Microsoft Office 365.

Microsoft Office 365 users please complete Step 1.

Exchange on-premises (EOP) please complete Step 2.

 

Step 1: Add Curricula’s IPs to Your IP Allow List in EAC

Let’s begin by adding Curricula’s IP addresses (training and phishing simulator) to your Exchange/Microsoft 365 Exchange Admin Center’s allowed list.

(If you are using Exchange 2010, 2013, 2016 and 2019, you can also set up an IP allow list using a command line. See instructions from Microsoft here: Add-IPAllowListEntry.)

Here’s what you need to do:

  1. Log into Microsofts Exchange Admin Center via https://admin.exchange.microsoft.com/

  2. In the Menu on the left Scroll down to Mail Flow and select Rules

  3. Select the + Button then click Bypass Spam filtering...

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  4. Name the rule “Curricula Whitelist”

  5. Under *Apply this rule if... select Sender’s IP address is in the range or exactly matches

  6. Add the following IP addresses then click OK

  • 18.205.140.116 (Phishing Server)

  • 168.245.36.66 (Training Server)

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  7.   In the Rule window scroll down to Priority: Set the value to 0

  8.   Under Audit this rule with severity level: select High

  9.   Check the box next to Stop processing more rules

 10.  Click Save when finished

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Step 2: Exchange On-Premises (EOP)

  1. Start Windows PowerShell
  • Due to multiple variations of PS and Operating systems please use Microsofts Guide on how to Start PowerShell in multiple environments.

Starting Windows PowerShell - PowerShell

  2.   Add the following Curricula IP addresses
  • 18.205.140.116 (Phishing Server)
  • 168.245.36.66 (Training Server)

PowerShell command

  • Add-IPAllowListEntry -IPAddress 18.205.140.116
  • Add-IPAllowListEntry -IPAddress 168.245.36.66

If you want to learn more about this Syntax please refer to the following Microsoft Guide

Add-IPAllowListEntry (ExchangePowerShell)

Troubleshooting

If you are not receiving Curricula notification emails, or if they are ending up in your learners’ spam, clutter, or junk folders, you can attempt the following troubleshooting suggestions:

If these steps don’t resolve the issue, let us know by submitting a ticket to our support team.

You can contact us anytime by submitting a support request using the link below:

https://support.curricula.com/kb-tickets/new