I cannot see Curricula videos

Common Solutions:

  • Clear your browser's cache, and make sure it is up to date
  • Disable any browser extensions that block content (ad-blockers, etc)
  • If you are using a VPN, attempt a different server, or temporarily disable it
  • Attempt a different browser

Whitelisting:

If Curricula videos are not loading after performing the above steps, you may have an issue with your organization blocking our CDN (Content Delivery Network).

Your IT department can whitelist the following domains, and the videos will load as expected

*.mycurricula.com

*https://aware-production.s3.amazonaws.com/

If you've followed the steps above and still cannot view Curricula videos, submit a ticket and our support team will be happy to help!

https://support.curricula.com/kb-tickets/new