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      Back to home
      1. Support Center
      2. FAQs
      • Getting Started
      • Allowlisting
        • Allowlisting Guides
      • FAQs
        • Phishing
        • Billing
        • Administration
        • Help
        • Troubleshooting
        • Episodes
      • Phishing
        • Phishing Simulator
        • Notifications
        • Phishing Reports
      • Administration
        • Account
        • Learners
        • Groups
        • Permissions
      • Reports
        • Reports
      • Assignments
        • Scheduling
      • Channel Partners
      • Creator
        • Video
        • Phishing Creator

      FAQs

      Commonly asked questions about using Curricula.
      • Who is DeeDee?

      Phishing

      • What is the Over Time option on the phishing campaign schedule?
      • What Is a Baseline?
      • What is Phishing?
      • When do phishing campaigns end?
      • What is the Landing Page experience?
      • Can recovery training be disabled?
      • What does it mean when a Phishing Campaign is "In Progress?"
      • Do you store credentials if my staff gets compromised?
      • What is the difference between click-only and a landing page?
      See more

      Billing

      • Where can I see the cost of Curricula?
      • Can I use a PO? (Purchase Order)
      • What forms of payment do you accept?

      Administration

      • Where can I access Curricula's Admin settings?
      • How can I change the name of my organization?
      • How can I verify emails from Curricula?
      • Where do I enable Two-Factor Authentication?

      Help

      • What is the Curricula fax number?
      • Where can I get more information about Curricula?
      • Lost Password or Login Credentials?

      Troubleshooting

      • What to do if a learner can't see content
      • I cannot see Curricula videos
      • Where can I submit a support ticket?
      • Only part of my targeted Group is receiving the phishing emails. What do I do?
      • Why am I not receiving emails from Curricula?
      See more

      Episodes

      • How do I preview Episodes?
      • Why can’t I schedule Episodes?
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